Stop losing work to missed calls
If you are on a job, you cannot answer the phone, and most people ringing a trade do not leave a voicemail — they ring the next number on the list. This is the most expensive problem in the trade and the easiest one to fix.
Work out what it is costing you
Count the missed calls on your phone from last week and multiply by your average job value. For most trades the number is uncomfortable, and it repeats every single week.
What actually helps
Three things, in order of how much difference they make:
- Something answers the phone when you cannot, and takes the job details
- The message reaches you as text you can read between jobs, not a voicemail you have to listen to
- The enquiry lands somewhere it will still be tomorrow, not in your recent calls list
How Orvia does it
Add a business number and the assistant answers unanswered calls, says who you are, asks what the job is and where, and captures a callback number. The enquiry appears in your Orvia inbox with a summary and the voicemail where relevant, so you ring back knowing what the work is.
It never pretends to be you and never quotes a price. It takes a good message, which is all a customer actually wants at that moment.
What it costs
The phone add-on is optional: £6 a month for a text-capable number, or £12 a month plus a £25 setup for the assistant landline. One recovered job usually covers a year.
See it on your own business
Start on the Free plan — no card needed — and you can have a site live today. Paid plans start at £15 a month.
Other common problems
Last reviewed 2026-09-11.