No leads, no fee.
You shouldn't have to babysit a subscription. If a full month goes by without a single enquiry, we pause your billing ourselves — and we don't charge you again until a new lead comes in.
How it works
We watch the quiet months
Every night we check whether your account has received any enquiries in the last 31 days. You don't have to do a thing.
Zero leads? Billing pauses
No enquiries in that period and we stop collecting payment. Your subscription stays intact — invoices simply stop being raised.
A new lead restarts it
The moment your next enquiry lands, billing switches back on for the following period. Nothing to renew or re-sign.
What keeps running while you're paused
A pause is not a suspension. Everything that could win you the next job stays exactly where it was — we just stop taking your money in the meantime.
- Your website stays live and indexed
- Your enquiry form and QR codes keep working
- Your dashboard and job history stay open
- Your phone number and receptionist stay connected
- Nothing is deleted, archived or downgraded
- You can still cancel any time you like
The plain-English terms
- The window is 31 days. If no enquiry reaches your account in that period, the next nightly check pauses collection on your subscription.
- A lead is any enquiry. Website form, QR code scan, missed-call text back, or an AI receptionist call — all of them count.
- It's automatic, both ways. You never have to claim it, and you never have to ask for it to be switched back on.
- Nothing is charged while paused. No invoices are raised for a paused period, and we don't back-charge you when it resumes.
- You can still cancel any time. The guarantee is on top of a normal rolling subscription, not instead of one.
- Annual plans pause at the start of the next renewal rather than mid-term, since the year is already paid.
Questions
Do I have to ask for the pause?
No. That's the whole point — it happens automatically. You'll get a note in your dashboard telling you billing has paused, and you don't need to email or ring anyone.
What counts as a lead?
Any enquiry that reaches your account: a website form submission, a QR code enquiry, a missed-call text back, or a call captured by the AI receptionist. One is enough to keep your subscription running.
What if I only get one enquiry?
Then you're billed normally. The guarantee covers dead months, not slow ones — but one job is almost always worth more than a month's subscription.
Does my site go offline while paused?
Never. Turning your site off during a quiet month would guarantee another quiet month. Everything keeps running; only the charge stops.
Does this apply to the Free plan?
There's nothing to pause on Free — it's free. Free is website enquiries only, with no phone number, SMS or AI receptionist. The guarantee applies to paid plans, which is where the phone side lives.
Try it with nothing at stake
Start on the free plan, get your site live, and only pay when the work starts coming in.