Answer every call, even when you are up a ladder
A missed call is a lost job that rings someone else instead. Orvia's optional phone add-on gives you a proper business number, two-way texting, and an assistant that picks up when you cannot, takes the job details and files them as an enquiry.
Available on: Optional paid add-on: text number £6/month; assistant landline £12/month plus £25 setup.
Hear it for yourself. Put your number in and we'll ring you straight back so you can listen to how your missed calls would be handled.
Call me nowA business number that is not your mobile
Pick a local or mobile-style number and forward it to your phone. Your personal number stays private, and if you ever hand work to someone else the number goes with the business.
Text conversations in one thread
Texts to and from a customer sit in one thread against their record, so anybody covering for you can pick up mid-conversation. You can also send booking confirmations from templates.
An assistant for the calls you cannot take
When you do not answer, the assistant picks up, says who you are, asks what the job is and where, and captures a phone number. The enquiry appears in your inbox with a summary and, where relevant, the voicemail to play back.
It never pretends to be you and it does not quote prices. Its job is to take a good message so you can ring back knowing what the work is.
Set the hours and the rules
You choose when calls forward, when the assistant answers, and what it should tell people about your hours and coverage. Usage is metered so you can see exactly what it is costing.
See it on your own business
Start on the Free plan — no card needed — and you can have a site live today. Paid plans start at £15 a month.
Other parts of the system
Last reviewed 2026-09-11.